Terms of use

These terms apply to bookings and other services on tenalis.fit, operated by Tenalis SportsTech Pvt. Ltd., 70-A, Cosy Cottage, Sri Krishna Nagar, Opp. Yousufguda Stadium, Hyderabad, Telangana 500045.

Bookings

A court booking is confirmed only after payment succeeds and you receive a booking reference (TF-XXXXXX) and QR code. When you pick a slot it is held for 10 minutes while you complete checkout; if the hold expires the slot is released to other players.

Please arrive 10 minutes before your slot, wear non-marking shoes and follow the venue's house rules. The venue may refuse entry for unsafe behaviour.

Prices and payment

Prices are shown in Indian rupees and include GST unless stated otherwise. Payments are processed by our payment partner; we do not store your card details.

Cancellations

Cancellations and refunds follow our Cancellation & refund policy.

Events, academies and memberships

Event registrations, free trial classes and Play Club sign-ups are requests until we confirm them with you on WhatsApp or by phone.

Liability

Sport involves physical activity and some risk of injury. Play within your ability. To the extent permitted by law, Tenalis is not liable for injury, loss or damage except where caused by our negligence.

Contact

Questions: kiran@playsmc.org · +91 92465 28884.