TENALIS.FIT
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Privacy policy

Draft for review — final terms to be confirmed by Tenalis SportsTech Pvt. Ltd. before launch.

Tenalis SportsTech Pvt. Ltd. (“Tenalis”) processes your personal data in line with the Digital Personal Data Protection Act, 2023.

What we collect

  • Your mobile number (to verify you by OTP and send booking updates), and your name if you check out as a guest.
  • Booking details: venue, court, date, time, players, add-ons and payment status.
  • Details you enter in our forms (events, trials, corporate enquiries, demos, waitlists, contact).
  • A GSTIN if you ask for a GST invoice.
  • For course enrolments: the student's name, mobile, email and, if given, qualification and city.
  • Only if you accept cookies: how you use the site (pages visited, device and approximate location), measured by Google Analytics and the Meta Pixel. If you choose “No thanks”, these are never loaded. To change your choice, clear this site's data in your browser.

Why we use it

To confirm and manage your bookings, send confirmations and reminders (including on WhatsApp, with your consent), issue invoices, respond to your enquiries and keep the service secure. We record when and to which version of these terms you consented.

Who we share it with

Only with service providers who help us run the service (hosting on Amazon Web Services in India, our payment partner Razorpay, WhatsApp and email providers, and, if you accept cookies, Google Analytics and Meta) and the venue you booked. We do not sell your data.

Your rights

You can ask for a copy of your data, correct it, or ask us to delete it, by writing to kiran@playsmc.org. We keep booking and invoice records for as long as tax law requires.

Contact

Grievance contact: kiran@playsmc.org · +91 92465 28884.